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Orlando
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JOB DETAILS |
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| Career Field |
Theme Park Jobs, Hospitality/Travel, Customer Service
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| Job Duration |
Full Time |
| Minimum Education |
High School or Equivalent (GED) |
| Salary Offered |
Open
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| Relocation Assistance |
Not Available
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JOB DESCRIPTION |
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It’s a Big Universe…Where Do You Fit In?
We have the perfect place for you at Universal Orlando®. Only you can help make our exciting attractions come to life for our guests, all while having an unforgettable experience of your own. Join us today and you’ll see that our jobs are far from ordinary. Just like our people.
NOW HIRING
Team Captain - Merchandise
Responsible for generating revenue by conducting sales transactions, leading and training team members, ensuring guest service standards are met and operational readiness of indoor and open-air locations throughout Universal Orlando property and other company owned or leased venues.
Qualified candidates will:
Assist in the management of consistent execution of guest service and operational standards. Ensure that team members are wardrobe compliant.
Manage and maintain all facets of daily operation of the location. Assign tasks and monitor performance of team members to ensure policies and procedures of the department are followed. Enforce established safety practices and quality standards are maintained. Perform all operational duties related to the daily opening and closing of locations to include but not limited to issuing starting banks, providing change, performing audits and completing the end of day process.
Train and coach team members, explain performance and behavioral expectations, provide feedback and recognition. Conduct shift meetings and provide daily sales goals in support of the revenue plan. Report behavior requiring discipline and documentation to the management team.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Qualified Candidates must have:
High school degree or GED
1-3 Years prior experience in a restaurant unit or equivalent combination of education and experience
These positions include:
Free Admission
Discounts
Complimentary Passes
Recognition Programs
Exclusive Events
Apply Online 24/7 by clicking 'Apply for this job' and you will be directed to our company website.
Sign Language interpreters will be provided. Universal elements and all related indicia TM & © 2009 Universal Studios. © 2009 Universal Orlando. All rights reserved. EOE.
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